Still have concerns? We’ve got you covered
Can this actually work online?
It has for thousands of our clients around the world. While consultations are conducted online via platforms like Zoom, the rest of the process happens seamlessly from the comfort of your home. Lab tests are shipped directly to you and completed at home, and supplements are conveniently delivered to your door. Online consultations mean you gain access to world-class experts, regardless of where you live, and enjoy the flexibility to schedule appointments at times that suit you - no travel required.
Is this really personalized?
Absolutely. We use evidence-based protocols, tried and tested with hundreds of clients specific to different imbalances. But then we work hard to tailor it to what’s unique about you, your particular health challenges and what you’ve tried in the past. It’s why our practitioners spend hours preparing for consultations and case-conferencing challenging cases rather than using your consultation time to come up with a plan. We come prepared and spend our consultations educating and personalizing even more where needed - there’s no cookie-cutter solutions here.
I’m worried about the cost. Is this affordable?
We completely understand financial concerns and strive to make our services as accessible as possible. That’s why we provide lab tests at wholesale prices, with no markup, and offer discounted supplements at near-wholesale rates. Our founder’s Australian roots have instilled a deep commitment to making healthcare affordable.
While the right testing and supplements are often essential to address the imbalances behind your symptoms, we work hard to minimize these costs. On average, consultations make up about one-third of the overall expense and are a smart investment to ensure you’re not wasting money on unnecessary tests or ineffective supplements. Our goal is to help you get the right answers, and real results, without extra financial stress.
Will I need to follow a super restrictive diet?
Short-term restrictive diets can sometimes be helpful during specific phases of the healing process. But how restrictive they are is really up to you. We view diet as a tool to help minimize symptoms while we address the root causes of your condition.
Healthy eating is important, but the level of restriction (E.g. reducing fermentable carbs on a Low FODMAP diet) is tailored to your personal preferences and needs. We’re known for taking a less restrictive approach, focusing on maintaining microbiome diversity and creating a sustainable, long-term dietary plan that works for you.
How long will it take to feel better?
Every journey is unique and this really depends on how long you’ve been unwell and the specific imbalances identified through testing. For some, symptoms start improving within weeks using simple strategies. However, for those who have been chronically unwell for years or even decades, we typically allow 6-12 months from your first appointment to really address the underlying root cause imbalances and to feel like your gut is no longer controlling your life.
Do I need to repeat testing or retake tests I’ve already done?
If you’ve recently completed relevant testing (E.g. GI Map, SIBO Breath Test, etc.), we can often use those results. We only recommend retesting if we need to identify the imbalances contributing to your symptoms. If you have testing that identifies those imbalances and you haven’t completed interventions to address them yet, we’ll get straight to work on a protocol tailored just for you.
Still wondering if this is right for you? Book your free 15-minute pre-consult call and let’s talk.